Privacy policy

(last update: 2019-08-16 12:14)

Thank you for visiting our website. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.

Access data and hosting

You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.

These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to Art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.

Third-party hosting services

Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein

This service provider is based in an EU or EEA member state.

Responsible party for the processing of data

The party responsible for processing data on this website is:

RP Handels und Service GmbH

Bahnhofstrasse 10
9711 Paternion, Österreich
Phone: +43 4245 65900
sales@rc-pt.com

Data protection officer

We have appointed an external data protection officer for our company.

Christian Riegger
Bahnhofstraße 10
9711 Paternion, Austria
dsgvo@rc-pt.com

Applicant data processing

We process personal data from applicants, which is provided to us within the course of an application. This includes, for example personal data (e.g. name, address, date of birth, title, phone number, e-mail address or CV), on the other hand also data regarding the pursued employment contract, like the description of the occupation and salary expectations and finally data regarding qualifications, school and university degrees (e.g. education, work experience, language skills). It exclusively concerns data which you send via the application form.

The processing takes place for the purpose of decision making for the justification of an employment and in case of recruitment for the fulfilment of precontractual measures from the employment contract. In the event that you have given us consent to process your data, processing takes place only for the purposes set forth herein.

For example, these are:

  • Storage of your personal data in a database of candidates.
  • Keeping your updated applicant data in the event that no suitable position is available at the moment.
  • Data recording to create surveys for applicant statistics.

Only employees processing your application within our company get access to your data. These are the management and the department whose job you applied for. Furthermore, only certain employees are entitled to access personal data. They ensure the protection of your personal data during the course of the application process. In addition, processors authorised by us receive your data provided that they require these data for the completion of their respective tasks. All processors are under contractual obligation to treat your data in a confidential manner and process them only within the framework of their provision of services.

We process your personal data for the duration of the application process. After that your data remains stored in the application database for one year, if you have explicitely given us your consent in the application form. You can revoke this agreement at any time. The data-retention period begins with the date at which we have informed you about the decision regarding your application. In case of recruitment you will receive separate information regarding the data stored within the framework of the employment relationship.

You need to provide those personal data which is required for a statement regarding the decision of an employment relationship. We cannot consider your application if you do not provide these data or only provide your incomplete data.

Cookies and web-analysis

To improve the user experience on our website and enable you to use its certain features in order to show suitable products or conduct market research, some pages of this website use the so-called cookies. This serves the protection of our legitimate interests in the optimised presentation of our offer according to Art. 6 (1) 1 lit a GDPR that are overriding in the process of balancing of interests. A cookie is a small text file which is stored automatically on your end device. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognise your browser when you visit us again (persistent cookies). To check the cookie storage period, you can use the Overview function in the cookie settings of your web browser. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given website or generally. Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below:

Internet Explorer™: support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: support.apple.com/kb/Ph31411?locale=de_DE&viewlocale=en_US

Chrome™: support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™: support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera™: help.opera.com/Windows/10.20/en/cookies.html

Please note that disabling cookies may limit your access to some features of our website.

Using of Google (Universal) Analytics for web analytics

Insofar as you have given your consent according to Art. 6 (1) 1 lit a GDPR, this website uses Google (Universal) Analytics. Google Universal Analytics is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.

Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.

You may revoke your consent at any time with future effect by downloading and installing the browser plug that is available at the following link: tools.google.com/dlpage/gaoptout?hl=en. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google.

Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will be asked to provide your consent again.

Advertisement for marketing purposes

Google AdWords remarketing

We use Google Ads to advertise our website in Google search results and on third-party websites. As far as you have given your consent according to Art. 6 (1) 1 lit a GDPR for every visit of the website the so-called remarketing cookie of Google is set by Google, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. After the purpose of use has ceased to exist and the use of AdWords Remarketing has ended from our side, the data collected in this context will be deleted.

Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.

Google Ads is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. You can see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection

You can revoke your consent at any time with future effect by clickng the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.

Google reCAPTCHA

To protect against misuse of our web forms and spam, we use the Google reCAPTCHA service within the scope of some forms on this website. Google reCAPTCHA is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). By checking a manual entry, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 para. 1 sentence 1 f GDPR, this serves to protect our legitimate interests in the protection of our website from misuse as well as in a trouble-free presentation of our online presence that are overriding in the balancing of interests. Google reCAPTCHA uses a code integrated into the website, a so-called JavaScript, as part of the verification methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website including your IP address is usually transmitted to a Google server in the USA and stored there. In addition, other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.

No personal data is read out or saved from the input fields of the respective form. Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the JavaScript or the cookie and relating to your use of the website (including your IP address) and from processing this data by preventing the execution of JavaScripten or the setting of cookies in your browser settings. Please note that this may limit the functionality of our website for your use. For more information about Google’s privacy policy, click here.

Google Fonts

This website contains the script code “Google Fonts”. Google Fonts is an offer from Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.co.uk). This serves to protect our legitimate interests in a uniform presentation of the contents on our website in accordance with Art. 6 para. 1 lit. f) GDPR.

This will establish a connection between the browser you are using and Google’s servers. This gives Google knowledge that our website has been accessed via your IP address.

Where information is transmitted to and stored by Google on servers located in the United States, the U.S. company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. Further information about data processing by Google can be found in Google’s privacy policy.

Live-Chat

Our website uses a Live-Chat from Bitrix Inc., 901 N. Pitt St, Suite 325, Alexandria VA 22314, USA. You can use the live chat as a contact form to communicate with our staff in near real time. At the start of the chat, personal data is collected.

  • Date and time of the call
  • First name, surname
  • Phone number, e-mail address

Depending on the course of the conversation with our employees, further personal data may arise in the chat, which are entered by you. The type of data depends strongly on your request or the problem you describe to us.

All our employees have been trained on the subject of data protection and on the safe and confidential handling of customer data. All our employees have accordingly signed an addendum to the obligation to maintain confidentiality and to observe data protection in their employee contracts.

When you visit our online shop, the chat widget is loaded as a JavaScript file from Bitrix24. The source code that is executed on your computer enables the chat afterwards.

Furthermore, our website stores the chat record. This is to ensure a continuous quality control regarding our live chat. If you do not want to have your chat record stored please contact us by sending an email to sales@rc-pt.com. Recordes chat sessions will then be deleted by us immediately.

Our online presence on Facebook, Google, Twitter, Instagram, Pinterest

Our presence on social networks and platforms serves a better, active communication with our customers and interested parties. We inform there about our products and current special offers.

When you visit our websites on social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your terminal. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 para. 1 lit. f GDPR to protect our legitimate interest in an optimised presentation of our offer and effective communication with customers and interested parties that are overriding in the balancing of interests. If you are asked by the respective social media platform operators for a consent into the data processing, e.g. with the help of a checkbox, the legal basis of data processing is Art. 6 para. 1 lit. f GDPR.

If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has adopted a decision on appropriateness for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

For detailed information on the processing and use of the data by the providers on their pages as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers’ data protection information linked below. If you still need help, you can contact us.

Facebook: https://www.facebook.com/about/privacy/

Die Datenverarbeitung erfolgt auf Grundlage einer Vereinbarung zwischen gemeinsam Verantwortlichen gemäß Art. 26 DSGVO, die Sie hier einsehen können: https://www.facebook.com/legal/terms/page_controller_addendum

Google/ YouTube: https://policies.google.com/privacy

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

Pinterest: https://about.pinterest.com/de/privacy-policy

Contact possibilities and your rights

Being the data subject, you have the following rights according to:

  • art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
  • art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
  • art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
    – to exercise the right of freedom of expression and information;
    – or compliance with a legal obligation;
    – for reasons of public interest or
    – for establishing, exercising or defending legal claims;
    erforderlich ist;
  • art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
    – the accuracy of the data is contested by you;
    – the processing is unlawful, but you refuse their erasure;
    – we no longer need the data, but you need it to establish, exercise or defend legal claims, or
    – you have lodged an objection to the processing in accordance with art. 21 GDPR;
  • art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
  • art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.

You may also submit a complaint to the responsible data protection supervisory authority.

Right to object

If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.

After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.